Aviator Rules and Regulations in United Kingdom

Agreement and Acceptance

By registering an account on mydigitalego.com, you enter into a legally binding agreement with us. Your continued use of our platform constitutes ongoing acceptance of these terms, including any amendments we may introduce from time to time.

Eligibility Requirements

You must meet the following criteria to use our services:

• Be at least 18 years of age
• Be legally permitted to access gambling-related content in your jurisdiction
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials

Platform Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our service at our discretion. Changes to these terms will take effect immediately upon publication on our website. You are responsible for reviewing these terms periodically to remain informed of any updates.

Proper Use Obligations

You agree to use mydigitalego.com solely for lawful purposes and in accordance with these terms. Prohibited activities include:

• Attempting to manipulate, exploit, or interfere with platform functionality
• Creating multiple accounts or sharing account access
• Using automated systems or software to access our content
• Reproducing, distributing, or commercially exploiting our proprietary materials

Intellectual Property Protection

All content, trademarks, logos, and materials on mydigitalego.com remain our exclusive property or that of our licensors. You may not copy, reproduce, distribute, or create derivative works from our content without express written permission.

Limitation of Liability

To the fullest extent permitted by United Kingdom law:

• We provide our platform on an “as is” and “as available” basis
• We make no warranties regarding accuracy, completeness, or reliability of information
• We accept no liability for indirect, consequential, or punitive damages arising from your use of our services
• Our total liability shall not exceed the amount you paid to access our services in the preceding 12 months

Nothing in these terms excludes or limits our liability for death, personal injury, fraud, or any other liability that cannot be excluded under applicable law.

Deposit Procedures

When funding your account on mydigitalego.com, you must use payment methods registered in your own name. We accept various payment options, each subject to specific processing times and potential fees.

Available Payment Methods

Supported payment channels include:

• Debit and credit cards (Visa, Mastercard)
• E-wallets (PayPal, Skrill, Neteller)
• Bank transfers
• Prepaid vouchers

Availability may vary based on your location and account status. We reserve the right to add, remove, or restrict payment methods without prior notice.

Transaction Limits and Fees

Minimum and maximum transaction amounts apply to all deposit and withdrawal requests. These limits depend on your chosen payment method and account verification level. Whilst we do not charge fees for most transactions, your payment provider may impose their own charges.

Withdrawal Processing

Withdrawal requests are subject to the following procedures:

• Funds must be withdrawn using the same method used for deposit, where possible
• Processing times range from 24 hours to 7 business days, depending on the method
• First-time withdrawals require successful identity verification
• We may request additional documentation at any time to verify transactions

Security and Verification

All financial transactions undergo rigorous security checks to protect your funds and prevent fraudulent activity. You must complete Know Your Customer (KYC) and Anti-Money Laundering (AML) verification procedures before processing withdrawals.

Required documentation typically includes:

• Government-issued photo identification
• Proof of address dated within the last three months
• Copies of payment method details
• Source of funds verification for large transactions

Transaction Restrictions

We reserve the right to:

• Refuse, delay, or cancel any transaction we deem suspicious
• Request additional information or documentation before processing payments
• Freeze account funds pending investigation of potential violations
• Reverse transactions where errors, disputes, or policy breaches occur

You will be notified of any restrictions placed on your account, subject to legal and regulatory obligations.

Our Commitment

Mydigitalego.com is committed to promoting responsible gambling practices and protecting vulnerable individuals from gambling-related harm. We provide tools and resources to help you maintain control over your gambling activity.

Self-Assessment Tools

We encourage you to regularly assess your gambling behaviour. Warning signs of problem gambling include:

• Spending more time or money than you can afford
• Gambling to escape problems or relieve negative emotions
• Lying to others about your gambling activity
• Borrowing money or selling possessions to fund gambling
• Neglecting work, family, or social responsibilities

Account Control Features

You may implement the following limits on your account:

Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control spending.

Betting Limits: Restrict the amount you can wager within specified timeframes.

Session Time Limits: Receive notifications after a predetermined period of continuous use.

Loss Limits: Cap the total amount you can lose over a given period.

Limits take effect immediately when increased but may be subject to a cooling-off period when reduced, in accordance with United Kingdom Gambling Commission requirements.

Self-Exclusion Options

If you need to take a break from gambling, you may:

• Request a temporary suspension of your account for a period of your choosing
• Permanently self-exclude from mydigitalego.com
• Register with GAMSTOP, the UK’s national self-exclusion scheme

During any exclusion period, you will not be able to access your account, make deposits, or receive marketing communications.

Support Resources

If you are experiencing difficulties with gambling, help is available:

GamCare: Provides free information, advice, and support for anyone affected by problem gambling

• Website: www.gamcare.org.uk
• Helpline: 0808 8020 133

BeGambleAware: Offers confidential support and treatment services

• Website: www.begambleaware.org
• Helpline: 0808 8020 133

Gamblers Anonymous: A fellowship of individuals who share their experiences to help others recover

• Website: www.gamblersanonymous.org.uk

National Gambling Helpline: Free, confidential advice and support

• Helpline: 0808 8020 133 (available 24/7)

We also recommend speaking with your GP or contacting NHS services for professional medical advice and support.

Regulatory Compliance

Mydigitalego.com operates in strict accordance with United Kingdom anti-money laundering legislation, including the Proceeds of Crime Act 2002 and the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. We maintain robust procedures to prevent our platform from being used for money laundering or terrorism financing.

Verification Obligations

Under applicable AML regulations, we must verify the identity of all users. This process involves:

Customer Due Diligence (CDD): Collection and verification of your personal information, including full name, date of birth, residential address, and nationality.

Enhanced Due Diligence (EDD): Additional checks may be required for high-value transactions or where we identify elevated risk factors.

Source of Funds Verification: You may be asked to demonstrate the legitimate origin of funds used on our platform, particularly for large deposits or withdrawals.

Documentation Requirements

You must provide valid, current documentation to satisfy our verification procedures. Acceptable documents include:

• Passport, driving licence, or national identity card
• Recent utility bills, bank statements, or government correspondence
• Payslips, tax returns, or evidence of savings
• Company accounts or directorship records for corporate entities

All documents must be clear, legible, and unaltered. We may reject photocopies or expired materials.

Transaction Monitoring

We continuously monitor account activity to detect unusual or suspicious patterns. Our systems analyse:

• Transaction frequency, volume, and amounts
• Behavioural inconsistencies with your stated profile
• Transactions involving high-risk jurisdictions
• Rapid movement of funds without reasonable explanation

Reporting Obligations

Where we suspect money laundering or terrorist financing, we are legally obliged to file a Suspicious Activity Report (SAR) with the National Crime Agency. Under the law, we cannot disclose to you that such a report has been made.

Account Restrictions

We reserve the right to:

• Suspend or freeze your account pending completion of verification checks
• Refuse deposits or withdrawals until satisfactory documentation is provided
• Permanently close accounts where we cannot verify your identity or source of funds
• Withhold funds where we have reasonable grounds to suspect criminal activity

These measures are necessary to fulfil our legal obligations and protect the integrity of our platform.

Cooperation with Authorities

We cooperate fully with law enforcement agencies and regulatory bodies investigating financial crime. You agree that we may disclose your information to such authorities without prior notice to you, where legally required or permitted.

Data Collection

Mydigitalego.com collects and processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We act as the data controller for information you provide.

Categories of Personal Data

We collect the following types of information:

Registration Data: Name, date of birth, email address, telephone number, residential address, and username.

Financial Data: Payment method details, transaction history, deposit and withdrawal records, and source of funds information.

Technical Data: IP address, browser type, device information, operating system, and website usage patterns.

Communication Data: Records of correspondence between you and our customer support team, including emails, live chat transcripts, and telephone calls.

Verification Data: Copies of identification documents, proof of address, payment method verification, and other materials submitted during KYC procedures.

Lawful Basis for Processing

We process your personal data on the following legal grounds:

• Contract Performance: To provide services you have requested and manage your account
• Legal Obligation: To comply with AML, KYC, taxation, and other regulatory requirements
• Legitimate Interests: To prevent fraud, improve our services, and maintain platform security
• Consent: Where you have explicitly agreed to specific data processing activities

Data Processing Purposes

Your information is used to:

• Create and administer your account
• Process financial transactions
• Verify your identity and comply with regulatory obligations
• Communicate important updates, changes to terms, or service notifications
• Detect and prevent fraud, money laundering, and other illegal activities
• Analyse platform usage to improve user experience
• Resolve disputes and enforce our terms

Data Sharing

We may disclose your personal data to:

• Payment processors and financial institutions facilitating transactions
• Identity verification service providers
• Regulatory authorities and law enforcement agencies
• Legal and professional advisers
• Third-party service providers supporting our operations

We do not sell your personal data to third parties for marketing purposes.

International Data Transfers

Your data may be transferred to and stored in countries outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK Information Commissioner’s Office.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined above and comply with legal obligations. Account records are typically maintained for:

• Active accounts: Duration of your relationship with us
• Closed accounts: Minimum of six years following account closure, as required by UK financial regulations
• Transaction records: Seven years from the date of transaction

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and penetration testing
• Access controls limiting employee access to personal data
• Secure data centres with physical security measures

However, no method of electronic storage or transmission is completely secure. You acknowledge that we cannot guarantee absolute security of your data.

Your Rights

Under UK data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact our Data Protection Officer using the details provided on our website. We will respond to your request within one month, subject to verification of your identity.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your personal data properly.

Platform Protection

Mydigitalego.com employs comprehensive security measures to safeguard your account, personal information, and financial transactions. Our approach combines technical infrastructure, operational procedures, and continuous monitoring to maintain a secure environment.

Encryption Technology

All data transmitted between your device and our servers is protected using industry-standard SSL/TLS encryption protocols. This ensures that your sensitive information, including login credentials and payment details, remains confidential during transmission.

Stored data is encrypted using advanced cryptographic algorithms, protecting your information even in the unlikely event of a data breach.

Account Security Features

Password Requirements: You must create a strong password containing a combination of uppercase and lowercase letters, numbers, and special characters. We recommend using a unique password not shared with other online services.

Two-Factor Authentication (2FA): We strongly encourage you to activate 2FA on your account. This additional security layer requires a second verification code, typically sent to your mobile device, when logging in from an unrecognised device or location.

Session Management: Your account session will automatically expire after a period of inactivity, requiring you to log in again. This prevents unauthorised access if you leave your device unattended.

Fraud Prevention

Our security systems continuously monitor for suspicious activity, including:

• Unusual login patterns or access from unfamiliar locations
• Multiple failed authentication attempts
• Irregular transaction behaviour
• Potential account takeover indicators

When suspicious activity is detected, we may temporarily restrict account access whilst we investigate and contact you to verify the activity.

Infrastructure Security

Our technical infrastructure includes:

• Firewalls and intrusion detection systems protecting our network
• Regular security updates and patch management
• Segregated systems isolating sensitive data
• Backup and disaster recovery procedures
• Secure data centres with restricted physical access

Third-Party Security

We partner only with reputable service providers who demonstrate strong security practices. All third-party processors are required to maintain appropriate security standards and undergo regular assessments.

Your Security Responsibilities

You play a crucial role in maintaining account security. You must:

• Keep your login credentials confidential and never share them with others
• Log out of your account when using shared or public devices
• Use secure, private internet connections rather than public Wi-Fi when accessing your account
• Install and maintain antivirus software on your devices
• Report any suspected unauthorised access immediately
• Review account activity regularly and notify us of any discrepancies

Security Breach Response

In the event of a data breach affecting your personal information, we will:

• Investigate the incident promptly and take steps to contain it
• Notify affected users without undue delay, where required by law
• Report the breach to the Information Commissioner’s Office, if necessary
• Implement additional measures to prevent recurrence

Reporting Security Concerns

If you identify a security vulnerability or suspect unauthorised access to your account, contact our security team immediately through the channels provided on our website. We take all security reports seriously and investigate them thoroughly.

You should also consider changing your password and reviewing recent account activity if you believe your account may have been compromised.